forth or in press:
Fox, B. & Heinemann, T. forth. Assessing repairs at the shoe shop. In B. Fox, L. Mondada & M-L. Sorjonen
(Eds.) Encounters at the counter: Language, Embodiment and Material Objects in Shops. Cambridge
Fox B. & Heinemann, T. forth. Dropping off or picking up?: Professionals' use of objects as a resource for
determining the purpose of a customer encounter.
Fox, B. & Heinemann, T. in press. Telescoping responses to requests: unpacking progressivity.
Enfield, N.J., Stivers, T., Brown P., Englert C., Harjunpää, K. Hayashi, M., Heinemann, T., Hoymann, G.,
Keisanen, T., Rauniomaa, M., Raymond, C.W., Yoon, K-E, Zwitserlood, I., Levinson, S.C. forth.
Polar Answers. Journal of Linguistics. https://doi.org/10.1017/S0022226718000336
Heinemann, T. & Matthews, B. 2018. Innovation Communication. In S. Habscheid, A.P. Müller,
B. Thörle & A. Wilton (Eds.) Handbuch Sprache in Organisationen. De Gruyter.
Bogers, M., Brem, A., Heinemann, T. & Tavella, E. 2018. Laughing out loud: How humor shapes
innovation processes within and across organizations. In F. Maon, A. Lindgreen, J. Vanhamme, R. J.
Angell & J. Memery (Eds.) Not all claps and cheers: Humor in business and society relationships.
Heinemann, T. & Steensig, J. 2018. Justifying departures from progressivity: The Danish turn-initial
particle altså. In J. Heritage & M.-L. Sorjonen (Eds.) Between turn and sequence: Turn-initial particles
across languages (pp. 435-465). Amsterdam/Philadelphia: John Benjamins.
Fox, B. & Heinemann, T. 2017. Issues in action formation: requests and the problem with x.
Open Linguistics 3, 31-64.
Heinemann, T. 2017. Transitioning between activities with the Danish change-of-state token nå.
Journal of Pragmatics 118, 1-21.
Heinemann, T. 2017. Receipting answers that are counter to expectations: The polar Question-Answer-nå
sequence in Danish. Research on Language and Social Interaction 50(3), 249-267.
Heinemann, T. & Steensig, J. 2017. Three imperative action formats in Danish talk-in-interaction:
The case of imperative + modal particles bare and lige. In M.-L. Sorjonen, L. Raevaara &
E. Couper-Kuhlen (Eds.) Imperative Turns at Talk: The design of directives in action (pp. 139-173).
Amsterdam/Philadelphia: John Benjamins.
Fox, B. & Heinemann, T. 2016. Rethinking format: an examination of requests.
Language in Society 45, 499-531.
Heinemann, T. 2016. From looking to seeing: Indexing delayed intelligibility of an object with the Danish
change-of-state token n↑å↓:. Journal of Pragmatics 104, 108-132.
Heinemann, T. 2016. Registering revision: The reduplicated Danish change-of-state token nå.
Discourse Studies 18(1), 44-63.
Heinemann, T. & Koivisto, A. 2016. Indicating a change-of-state in interaction: Cross-linguistic explorations.
Journal of Pragmatics 104, 83-88.
Heinemann, T. & Möller, R. L. 2016. The virtual accomplishment of knitting: How novice knitters follow
instructions when using a video tutorial. Learning, Culture and Social Interaction 8, 25-47.
Heinemann, T. & Rauniomaa, M. 2016. Turning down sound to turn to talk: Muting and muffling auditory
objects as a resource for displaying involvement. Gesprächsforschung 17, 1-28.
Steensig, J. & Heinemann, T. 2016. Throwing the baby out with the bath water? Commentary on the
criticism of the 'Epistemic Program'. Discourse Studies 18(5), 597-609.
Fox, B. A. & Heinemann, T. 2015. The alignment of manual and verbal displays in requests for the repair of
an object, Research on Language and Social Interaction 48(3), 342-362.
Heinemann, T. & Matthews, B. 2015. Concessions in audiology. In F. Chevalier & J. Moore (Eds.)
Avoidance and withholding in institutional interaction (pp. 337-367). Amsterdam/Philadelphia: John
Benjamins Publishing Company.
Heinemann, T. & Wagner, J. 2016. Recalibrating the context for reported speech and thought.
Text & Talk 35(6), 707-729.
Steensig, J. & Heinemann, T. 2015. Opening up codings?
Research on Language and Social Action 48(1), 20-25.
Heinemann, T. & Mitchell, R. 2014. Breaching barriers to collaboration in public spaces,
TEI '14 Proceedings of the 8th International Conference on Tangible, Embedded and Embodied
Landgrebe, J. & Heinemann, T. 2014. Mapping the epistemic landscape in innovation workshops,
Pragmatics & Society 5(2), 191-220.
Nevile, M., Haddington, P., Heinemann, T. & Rauniomaa, M. (Eds.) 2014. Interacting with objects:
Language, materiality and social activity. Amsterdam/Philadelphia: John Benjamins Publishing
Nevile, M., Haddington, P., Heinemann, T. & Rauniomaa, M. On the interactional ecology of
objects. In Interacting with objects: Language, materiality and social activity (pp. 3-26).
Amsterdam/Philadelphia:John Benjamins Publishing Company.
Rauniomaa, M. & Heinemann, T. 2014. Organising the soundscape: Participants' orientation to impending
sound when turning on auditory objects in interaction. In Interacting with objects: Language,
materiality and social activity (pp. 145-168). Amsterdam/Philadelphia: John Benjamins Publishing
Steensig, J. & Heinemann, T. 2014. The social and moral work of modal constructions in granting remote
requests. In P. Drew & E. Couper-Kuhlen (Eds.) Requesting in social interaction (pp. 145-170).
Amsterdam/Philadelphia: John Benjamins Publishing Company.
Bogers, M. & Heinemann, T. 2013. Shaping innovation processes through humor,
Proceedings of PIN-C 2013, 325-329.
Murmann, M. & Heinemann, T. 2013. The design game as a scaffold for consensus in museum exhibition
development, Proceedings of PIN-C 2013, 16-26.
Steensig, J. & Heinemann, T. 2013. When 'yes' is not enough - as an answer to a yes/no question.
In B. Szczepek Reed & G. Raymond (Eds.) Units of Talk. Units of Action (pp. 207-241).
Heinemann, T., Landgrebe, J. & Matthews, B. 2012. Collaborating to restrict: A Conversation Analytic
perspective on collaboration in design, CoDesign 8 (4), 200-214.
Heinemann, T., Matthews, B. & Raudaskoski, P. 2012. Hearing aid adjustment: Translating symptom
description into treatment and dealing with expectations. In M. Egbert & A. Deppermann (Eds.)
Hearing aids communication. Integrating social interaction, audiology and user centered design to
improve hearing technology use (pp. 113-124). Mannheim: Verlag für Gesprächforschung.
Matthews, B. & Heinemann, T. 2012. Analysing conversation - seeing design as social action,
Design Studies 33, 649-672.
Donovan, J., Heinemann, T., Matthews, B. & Buur, J. 2011. Getting the point. The role of gesture in
managing intersubjectivity in a design activity, Artificial Intelligence for Engineering Design, Analysis
and Manufacturing 25, 221-235.
Heinemann, T. 2011. First came the egg: The positioning and shaping of competing design proposals,
PINC Proceedings 2011, 51-58.
Heinemann, T. 2011. From home to institution: Roles, relations and the loss of autonomy in caretaking of
the elderly in Denmark. In P. Backhaus (Ed.), Communication in Elderly Care. Cross-Cultural
Approaches (pp. 90-111). London: Continuum.
Heinemann, T., Boess, S., Landgrebe, J., Mitchell, R. & Nevile, M. 2011. Making sense of "things":
Developing new practices and methods for using tangible materials in collaborative processes,
DESIRE '11 Proceedings of the Second Conference on Creativity and Innovation in Design. ACM New
York, NY, US, 221-225.
Heinemann, T., Lindström, A. & Steensig, J. 2011. Addressing epistemic incongruence in question-answer
sequences through the use of epistemic adverbs. In T. Stivers, L. Mondada & J. Steensig (Eds.), The
Morality of Knowledge in Conversation (pp. 107-130). Cambridge: Cambridge University Press.
Emmertsen, S. & Heinemann, T. 2010. Realization as a device for remedying problems of affiliation in
interaction, Research on Language and Social Interaction 43 (2), 109-132.
Heinemann, T. 2010. The question-response system of Danish,
Journal of Pragmatics 42, 2703-2725
Heinemann, T. 2009. Participation and exclusion in third party complaints,
Journal of Pragmatics 41 (12), 2435-2451.
Heinemann, T. 2009. Managing unavoidable conflicts in caretaking of the elderly: Humor as a mitigating
resource, International Journal of the Sociology of Language 200, 103-127.
Heinemann, T. 2009. Two answers to inapposite inquiries. In J. Sidnell (Ed.), Conversation Analysis:
Comparative Perspectives (pp. 159-186). Cambridge: Cambridge University Press.
Heinemann, T., Mitchell, R. & Buur, J. 2009. Co-constructing meaning with materials in innovation
workshops. In B. Darras & S. Belkhamsa (Eds.), Object et Communication, MEI 30-31 (pp. 289-304).
Heinemann, T. & Traverso, V. 2009. Complaining in interaction: Introduction,
Journal of Pragmatics 41 (12), 2381-2384.
Lindström, A. & Heinemann, T. 2009. Good enough: Low-grade assessments in caregiving situations,
Research on Language and Social Interaction 42 (4), 309-328.
Matthews, B. & Heinemann, T. 2009. Technology use and patient participation in audiological consultations,
Australasian Medical Journal 1 (10), 36-43.
Stivers, T., Enfield, N.J., Brown, P., Englert, C., Heinemann, T., Hayashi, M., Hoymann, G., Rossano, F., de
Ruiter, J. P., Yoon, K. & Levinson, S. 2009. Universals and cultural variation in turn-taking in
conversation, Proceedings of the National Academy of Science of the United States of America
106 (26), 10587-10592.
Heinemann, T. 2008. Questions of accountability: Yes-no interrogatives that are unanswerable,
Discourse Studies 10 (1), 55-71.
Heinemann, T. 2007. Professional self-disclosure: When the home help talks about herself.
In C. Kerbrat-Orecchioni & V. Traverso (Eds.), Confidence/dévoilement de soi dans l’interaction
(pp. 325-342). Tübingen: Max Niemeyer Verlag.
Heinemann, T. 2006. “Will you or can’t you?”: Displaying entitlement in interrogative requests,
Journal of Pragmatics 38, 1081-1104.
Heinemann, T. 2005. Where grammar and interaction meet: The preference for matched polarity
in responsive turns in Danish. In A. Hakulinen & M. Selting (Eds.), Syntax and Lexis in
Conversation: Studies on the use of linguistic resources in talk-in-interaction (pp.375- 402).
Amsterdam/Philadelphia: John Benjamins Publishing Company.