forth or in press:
Fox, B. & Heinemann, T.
Assessing repairs at the shoe shop. In B. Fox, L. Mondada & M-L. Sorjonen (Eds.) Encounters at the
counter: Language, Embodiment and Material Objects in Shops. Cambridge University Press.
2021
Fox, B. & Heinemann, T.
Are they requests? An exploration of declaratives of trouble in service encounters.
Research on Language and Social Interaction 54 (1).
Etelämäki, M., Heinemann, T. & Vatanen, A.
On affiliation and alignment: Non-cooperative uses of anticipatory completions in the context of tellings.
Discourse Studies 23 (5).
Drew, P., Hakulinen, A., Heinemann, T., Niemi, J. & Rossi, G.
Hendiadys in naturally occurring interactions: a cross-linguistic study of double verb constructions.
Journal of Pragmatics 182.
Fox, B. & Heinemann, T. Grammar and hands: manual turn-taking and its relationships to verbal turn-taking in the transfer of objects. Frontiers in Communication
2020
Fox, B. & Heinemann, T.
Spatio-temporal contingencies for making a request at the shoe repair shop.
Journal of Pragmatics 167.
2019
Heinemann, T. & Fox, B.A.
Dropping off or picking up?: Professionals' use of objects as a resource for determining the purpose of
a customer encounter. In D. Day & J. Wagner (Eds.) Objects, Bodies and Work Practice. Multilingual
Matters.
Fox, B. & Heinemann, T.
Telescoping responses to requests: unpacking progressivity.
Discourse Studies 21 (1).
2018
Enfield, N.J., Stivers, T., Brown P., Englert C., Harjunpää, K. Hayashi, M., Heinemann, T., Hoymann, G.,
Keisanen, T., Rauniomaa, M., Raymond, C.W., Yoon, K-E, Zwitserlood, I., Levinson, S.C.
Polar Answers.
Journal of Linguistics.
Heinemann, T. & Matthews, B.
Innovation Communication. In S. Habscheid, A.P. Müller, B. Thörle & A. Wilton (Eds.) Handbuch
Sprache in Organisationen. De Gruyter.
Bogers, M., Brem, A., Heinemann, T. & Tavella, E.
Laughing out loud: How humor shapes innovation processes within and across organizations. In F.
Maon, A. Lindgreen, J. Vanhamme, R. J. Angell & J. Memery (Eds.) Not all claps and cheers: Humor in
business and society relationships. Routledge.
Heinemann, T. & Steensig, J.
Justifying departures from progressivity: The Danish turn-initial particle altså. In J. Heritage & M.-L.
Sorjonen (Eds.) Between turn and sequence: Turn-initial particles across languages.
Amsterdam/Philadelphia: John Benjamins.
Kristensen, J., Nielsen, C.B. & Heinemann, T.
The E-ferry: Energy efficient hull design. Proceedings of 7th Transport Research Arena.
Larsen, C., Hagbarth Mikkelsen, H., Heinemann, T. & Aifadopoulou, G. Speeding up the transition to partly (hybrid) or fully electric waterborne transportation through education and skills upgrading. Proceedings of 7th Transport Research Arena.
2017
Fox, B. & Heinemann, T.
Issues in action formation: requests and the problem with x.
Open Linguistics 3.
Heinemann, T.
Transitioning between activities with the Danish change-of-state token nå.
Journal of Pragmatics 118.
Heinemann, T.
Receipting answers that are counter to expectations: The polar Question-Answer-nå sequence in Danish.
Research on Language and Social Interaction 50 (3).
Heinemann, T. & Steensig, J.
Three imperative action formats in Danish talk-in-interaction: The case of imperative + modal particles
bare and lige. In M.-L. Sorjonen, L. Raevaara & E. Couper-Kuhlen (Eds.) Imperative Turns at Talk: The
design of directives in action. Amsterdam/Philadelphia: John Benjamins.
2016
Fox, B. & Heinemann, T.
Rethinking format: an examination of requests.
Language in Society 45.
Heinemann, T.
From looking to seeing: Indexing delayed intelligibility of an object with the Danish change-of-state token
n↑å↓:.
Journal of Pragmatics 104.
Heinemann, T.
Registering revision: The reduplicated Danish change-of-state token nå.
Discourse Studies 18 (1).
Heinemann, T. & Koivisto, A.
Indicating a change-of-state in interaction: Cross-linguistic explorations.
Journal of Pragmatics 104.
Heinemann, T. & Möller, R. L.
The virtual accomplishment of knitting: How novice knitters follow instructions when using a video tutorial.
Learning, Culture and Social Interaction 8.
Heinemann, T. & Rauniomaa, M.
Turning down sound to turn to talk: Muting and muffling auditory objects as a resource for displaying
involvement.
Gesprächsforschung 17.
Steensig, J. & Heinemann, T.
Throwing the baby out with the bath water? Commentary on the criticism of the 'Epistemic Program'.
Discourse Studies 18 (5).
2015
Fox, B. A. & Heinemann, T.
The alignment of manual and verbal displays in requests for the repair of an object,
Research on Language and Social Interaction 48 (3).
Heinemann, T. & Matthews, B.
Concessions in audiology. In F. Chevalier & J. Moore (Eds.) Avoidance and withholding in institutional
interaction. Amsterdam/Philadelphia: John Benjamins Publishing Company.
Heinemann, T. & Wagner, J.
Recalibrating the context for reported speech and thought.
Text & Talk 35 (6).
Steensig, J. & Heinemann, T.
Opening up codings?
Research on Language and Social Action 48(1).
2014
Heinemann, T. & Mitchell, R.
Breaching barriers to collaboration in public spaces.
TEI '14 Proceedings of the 8th International Conference on Tangible, Embedded and Embodied Interaction.
Landgrebe, J. & Heinemann, T.
Mapping the epistemic landscape in innovation workshops,
Pragmatics & Society 5 (2).
Nevile, M., Haddington, P., Heinemann, T. & Rauniomaa, M. (Eds.)
Interacting with objects: Language, materiality and social activity. Amsterdam/Philadelphia: John
Benjamins Publishing Company.
Nevile, M., Haddington, P., Heinemann, T. & Rauniomaa, M.
On the interactional ecology of objects. In Interacting with objects: Language, materiality and social
activity. Amsterdam/Philadelphia:John Benjamins Publishing Company.
Rauniomaa, M. & Heinemann, T.
Organising the soundscape: Participants' orientation to impending sound when turning on auditory
objects in interaction. In Interacting with objects: Language, materiality and social activity.
Amsterdam/Philadelphia: John Benjamins Publishing Company.
Steensig, J. & Heinemann, T.
The social and moral work of modal constructions in granting remote requests. In P. Drew & E. Couper-
Kuhlen (Eds.) Requesting in social interaction. Amsterdam/Philadelphia: John Benjamins Publishing
Company.
2013
Bogers, M. & Heinemann, T.
Shaping innovation processes through humor.
Proceedings of PIN-C 2013.
Murmann, M. & Heinemann, T.
The design game as a scaffold for consensus in museum exhibition development.
Proceedings of PIN-C 2013.
Steensig, J. & Heinemann, T.
When 'yes' is not enough - as an answer to a yes/no question. In B. Szczepek Reed & G. Raymond (Eds.)
Units of Talk. Units of Action. Amsterdam/Philadelphia: Benjamins
2012
Heinemann, T., Landgrebe, J. & Matthews, B.
Collaborating to restrict: A Conversation Analytic perspective on collaboration in design,
CoDesign 8 (4), 200-214.
Heinemann, T., Matthews, B. & Raudaskoski, P.
Hearing aid adjustment: Translating symptom description into treatment and dealing with expectations.
In M. Egbert & A. Deppermann (Eds.) Hearing aids communication. Integrating social interaction,
audiology and user centered design to improve hearing technology use. Mannheim: Verlag für
Gesprächforschung.
Matthews, B. & Heinemann, T.
Analysing conversation - seeing design as social action.
Design Studies 33.
2011
Donovan, J., Heinemann, T., Matthews, B. & Buur, J.
Getting the point. The role of gesture in managing intersubjectivity in a design activity.
Artificial Intelligence for Engineering Design, Analysis and Manufacturing 25.
Heinemann, T.
First came the egg: The positioning and shaping of competing design proposals,
PINC Proceedings 2011.
Heinemann, T.
From home to institution: Roles, relations and the loss of autonomy in caretaking of the elderly in
Denmark. In P. Backhaus (Ed.), Communication in Elderly Care. Cross-Cultural Approaches. London:
Continuum.
Heinemann, T., Boess, S., Landgrebe, J., Mitchell, R. & Nevile, M.
Making sense of "things": Developing new practices and methods for using tangible materials in
collaborative processes.
DESIRE '11 Proceedings of the Second Conference on Creativity and Innovation in Design. ACM New
York, NY, US.
Heinemann, T., Lindström, A. & Steensig, J.
Addressing epistemic incongruence in question-answer sequences through the use of
epistemic adverbs. In T. Stivers, L. Mondada & J. Steensig (Eds.), The Morality of Knowledge in
Conversation. Cambridge: Cambridge University Press.
2010
Emmertsen, S. & Heinemann, T.
Realization as a device for remedying problems of affiliation in interaction.
Research on Language and Social Interaction 43 (2).
Heinemann, T.
The question-response system of Danish,
Journal of Pragmatics 42.
2009
Heinemann, T.
Participation and exclusion in third party complaints.
Journal of Pragmatics 41 (12).
Heinemann, T.
Managing unavoidable conflicts in caretaking of the elderly: Humor as a mitigating resource.
International Journal of the Sociology of Language 200.
Heinemann, T.
Two answers to inapposite inquiries. In J. Sidnell (Ed.), Conversation Analysis: Comparative Perspectives.
Cambridge: Cambridge University Press.
Heinemann, T., Mitchell, R. & Buur, J.
Co-constructing meaning with materials in innovation workshops. In B. Darras & S. Belkhamsa
(Eds.), Object et Communication, MEI 30-31. Paris: Aujourd’hui.
Heinemann, T. & Traverso, V.
Complaining in interaction: Introduction.
Journal of Pragmatics 41 (12).
Lindström, A. & Heinemann, T.
Good enough: Low-grade assessments in caregiving situations,
Research on Language and Social Interaction 42 (4).
Matthews, B. & Heinemann, T.
Technology use and patient participation in audiological consultations.
Australasian Medical Journal 1 (10).
Stivers, T., Enfield, N.J., Brown, P., Englert, C., Heinemann, T., Hayashi, M., Hoymann, G.,
Rossano, F., de Ruiter, J. P., Yoon, K. & Levinson, S.
Universals and cultural variation in turn-taking in conversation.
Proceedings of the National Academy of Science of the United States of America 106 (26).
2008
Heinemann, T.
Questions of accountability: Yes-no interrogatives that are unanswerable.
Discourse Studies 10 (1),.
2007
Heinemann, T.
Professional self-disclosure: When the home help talks about herself. In C. Kerbrat-Orecchioni &
V. Traverso (Eds.), Confidence/dévoilement de soi dans l’interaction. Tübingen: Max Niemeyer Verlag.
2006
Heinemann, T.
“Will you or can’t you?”: Displaying entitlement in interrogative requests.
Journal of Pragmatics 38.
2005
Heinemann, T.
Where grammar and interaction meet: The preference for matched polarity in responsive turns in
Danish. In A. Hakulinen & M. Selting (Eds.), Syntax and Lexis in Conversation: Studies on the use of
linguistic resources in talk-in-interaction. Amsterdam/Philadelphia: John Benjamins Publishing Company.